بررسی سطح رضایت دانشجویان از عملکرد دانشگاه (مطالعه موردی: دانشگاه علوم پزشکی اردبیل)

زاهد بابلان, عادل and معینی کیا, مهدی and نقی زاده باقی, عباس and خانبابازاده قدیم, مژگان (1395) بررسی سطح رضایت دانشجویان از عملکرد دانشگاه (مطالعه موردی: دانشگاه علوم پزشکی اردبیل). Interdisciplinary Journal of Virtual Learning in Medical Sciences ــ 7 (3). pp. 1-3. شاپا 2476-7263


Official URL: http://ijvlms.com/en/articles/12181.html


Assessment of the Student Satisfaction Level of University Performance (Case study: Ardabil University of Medical Sciences)

English Abstract

Introduction: Every organization, which is a provider of services or products, is always responsible for seeking the client’s comments as feedback in order to identify the shortcomings. On the basis of such comments, organizational plans can go through growth and improvement phases. The present study, from the point of view of client tendency, is aimed at measuring the rate of satisfaction of students of Ardabil University of Medical sciences with faculties, educational management, student-cultural management, and counselling units. Methods: As many as 705 students from all faculties of Ardabil University of Medical Sciences participated in this descriptive study. The main instrument for data collection was a questionnaire whose validity and reliability were examined and approved by the face validity method and Cronbach’s alpha coefficient (0.816). In the first step, data was investigated through descriptive statistical methods, while independent t-test and ANOVA analysis were used in the next stage to determine the difference between group comments. Results: The results indicate that in terms of student satisfaction, the following dimensions have gained a higher score than average: colleges (female: 4.13 and male: 4.09), educational administration (female: 4.01 and male: 4.5), and counselling centre (female: 3.39 and male: 3.35). Also, student cultural management indicated a below-average satisfaction score (female: 1.85 and male: 1.99). Conclusion: Student dissatisfaction with the practices of studentcultural management and the counselling unit is a shortcoming, which requires the people in charge to take necessary measures to improve the quality of affairs.

Item Type:Article
زبان سند : انگلیسی
نویسنده اول :عادل زاهد بابلان
نویسنده :عباس نقی زاده باقی
نویسنده مسئول :مژگان خانبابازاده قدیم
Additional Information:Indexed in: Index Copernicus, SID, ISC, Magiran, EMR Medex, Open J-Gate, Barakatkns
کلیدواژه ها (انگلیسی):Student, Satisfaction, University, Performance
Subjects:W Health professions > Medical Education W.18
W Health professions
WZ History of Medicine
ID Code:8445
Deposited By: خانم مژگان خان بابازاده قدیم
Deposited On:03 Nov 1395 08:07
Last Modified:04 Oct 1396 09:15

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