روش های ارجاع الکترونیکی: تجارب موفق، چالش ها و ویژگی های اصلی آن یک مرور نظام مند

ناصری اصل, منصور and ادهم, داود and جنتی, علی (1394) روش های ارجاع الکترونیکی: تجارب موفق، چالش ها و ویژگی های اصلی آن یک مرور نظام مند. Materia Socio Medica ــ 27 (3). pp. 195-199. شاپا 1512-7680


Official URL: http://www.matersociomed.org


E-referral Solutions: Successful Experiences, Key Features and Challenges- a Systematic Review

English Abstract

Background: around the world health systems constantly face increasing pressures which arise from many factors, such as an ageing population, patients and providers demands for equipment’s and services . In order to respond these challenges and reduction of health system’s transactional costs, referral solutions are considered as a key factor. This study was carried out to identify referral solutions that have had successes. Methods: relevant studies identified using keywords of referrals, consultation, referral system, referral model, referral project, electronic referral, electronic booking, health system, healthcare, health service and medical care. These searches were conducted using PubMed, ProQuest, Google Scholar, Scopus, Emerald, Web of Knowledge, Springer, Science direct, Mosby’s index, SID, Medlib and Iran Doc data bases. 4306 initial articles were obtained and refined step by step. Finally, 27 articles met the inclusion criteria. Results: we identified seventeen e-referral systems developed in UK, Norway, Finland, Netherlands, Denmark, Scotland, New Zealand, Canada, Australia, and U.S. Implemented solutions had variant degrees of successes such as improved access to specialist care, reduced wait times, timeliness and quality of referral communication, accurate health information transfer and integration of health centers and services. Conclusion: each one of referral solutions has both positive and changeable aspects that should be addressed according to sociotechnical conditions. These solutions are mainly formed in a small and localized manner.

Item Type:Article
زبان سند : انگلیسی
نویسنده اول :منصور ناصری اصل
نویسنده :داود ادهم
نویسنده مسئول :علی جنتی
Additional Information:Indexed in: PubMed/PMC, Google Scholar
کلیدواژه ها (انگلیسی):referral, consultation, e-referral system, e-booking, health communication, health system
Subjects:WA Public Health
WA Public Health

WA Public Health > Public Health Education WA.18
WA Public Health > Public Health Education WA.18
Divisions:Faculty of Health > Health Management
ID Code:8654
Deposited By: Dr Davoud Adham
Deposited On:12 Feb 1396 08:06
Last Modified:16 Nov 1400 14:19

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